AI Operations Diagnostic - Australian mid-market operators · $10M–$100M revenue
Stop running AI experiments.
Know exactly where AI fits - and what’s worth investing in.
The AI Operations Diagnostic is a two-week engagement that maps your workflows, identifies your top AI opportunities, and gives you a 90-day implementation roadmap - built for your operation, not a generic template.
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You’ve tried AI. It didn’t stick. Here’s why.
- Your team is at capacity, but hiring is slow, expensive, and risky.
- You've trialled AI tools, but nothing's stuck across departments.
- A chatbot in five browser tabs isn’t an operating system.
- You don’t need another tool - you need a plan.
Built for operations-heavy businesses that have outgrown generic advice.
The Diagnostic is designed for Australian businesses with real operational complexity - multiple departments, legacy systems, and a team that's already stretched.
- Annual revenue $10M to $100M
- Manufacturing, distribution, industrial, construction, logistics, or similarly ops-heavy operations
- 30 to 500 staff across multiple departments or locations
- AI is on the agenda but no one has the time or clarity to lead it properly
- You're running multiple systems that don't talk to each other well
- Manual processes are absorbing hours that should be going elsewhere
- Or worse - tasks you think are being handled well and efficiently, but aren't
- A clear picture of where AI actually fits in your operation
- Prioritised recommendations - not a list of tools to figure out yourself
- Something your leadership team can act on, not a slide deck with no next steps
If two or more of these fit your business, the Diagnostic is worth a conversation.
Three businesses. Three operations. One playbook.
Each engagement started with a NxtLayr Diagnostic or Audit. Each finished with measurable hours, costs, or revenue moved.
50+ hours/week recovered. ~$2M in revenue capacity unlocked. A 23-person sales-and-admin team freed from manual quoting, with a 2-point close-rate lift on a $30M business - from a custom AI quoting assistant, live in 3 weeks.
75% reduction in leadership email time. Plus auto-summarised virtual meetings filed straight to CRM and OneDrive - 20+ hours a week back to billable work, live in 4 weeks.
A 9-hour audit uncovered the firm’s single biggest operational drag. Document handling identified as the largest leverage point - costed roadmap delivered, ready to deploy when the firm is.
Walk out with a plan your leadership team can act on Monday.
Here's what gets delivered at the end of the engagement.
Top AI Opportunity Briefs
Each opportunity is scored with a priority matrix, judged on expected impact (hours recovered, revenue uplift, risk reduction) and implementation effort. You know what to build first and why.
90-Day Implementation Roadmap
One quick win locked in for weeks 1–4. The next two phases mapped out beyond that. Structured so you can get a quick win and build momentum fast.
Executive Presentation
A live walkthrough with your founder, ops lead, and any relevant stakeholders. Built to align the room and give you a clear decision point - proceed, pause, or hand off.
Two weeks, structured around your team's time.
Week 1 is discovery. Made up of strategy sessions, a workflow walkthrough with your ops lead, and short interviews with 3 to 5 key team members across your departments. We map your systems and identify where time is being absorbed.
Week 2 is solution design. We score every opportunity we've identified, build the roadmap, and put together the executive presentation. You get a feedback session before the final delivery to make sure everything reflects how your business actually works.
The total cumulative time commitment from your team is roughly 4 to 6 hours across two weeks. We work around your schedule.
We’ll identify $500,000 in value - or you pay nothing and keep everything.
Billed upon commencement
- ✓All Week 1 and Week 2 deliverables
- ✓Executive presentation with your leadership team
- ✓14-day post-delivery follow-up session
- ✓2-week turnaround from kickoff
Risk-free: your $3,950 is credited in full toward your first month if you move to an ongoing tier within 6 months. The diagnosis pays for itself.
On-time delivery
Roadmap, opportunity briefs, and executive presentation delivered within 14 days from kickoff. If we miss the deadline on our side, we refund 100%.
ROI floor
Our top 3 opportunity briefs identify a minimum of $500,000 in annual operational value for your business. If we can’t, we refund 100% - and you keep every deliverable.
Keep everything
Process maps, opportunity briefs, the 90-day roadmap - all yours to share internally or hand to your team, whether you proceed or not.
20-minute call. No credit card. Confirm fit before anything moves forward.
Real results, in their words.
“Chris set up Claude on my MacBook and configured it specifically for how I work as a mortgage broker. He took the time to understand the business before touching anything, which made a real difference - what he built actually fits the way I operate day to day. Straightforward to work with, knows his stuff, and didn't overcomplicate anything. If you're a small business owner wanting to get AI working properly (not just installed), Chris is worth talking to.”
“We brought Chris from NxtLayr in to consult for us. He ran an AI audit which found a few gaps in our process. We're a concrete business and before meeting Chris I assumed AI couldn't do much for us. The team is fully in the know and using the AI System every day now for quoting, writing scopes, admin, and more. If you're a business owner who knows AI is coming but has no idea where to start then talk to him. We couldn't recommend him more highly.”
“I was hearing a lot about AI but not knowing where to start. Chris was very knowledgeable and patiently explained the advantages. Many of his recommendations were surprisingly low cost and easy to use. The audit paid for itself already, and we plan to engage NxtLayr AI to automate more processes.”
“Chris built my dental business a custom AI operating system. He connected my tools into AI so now I can ask it questions on my revenue, customers, and it helps me get more things done in my day.”
“In an evolving area Chris is really on top of what's available and how these can add real value to your business.”
“Every business owner is either already engaging with AI to looking to start. The conversation I had with Chris and the audit he conducted on my business was helped me understand it where to start and how easy it can be to get some quick wins. Thank you”
Who's led the work
Led by Chris Gulotta, founder of NxtLayr AI.
Chris spent the last 7+ years working at some of the world's biggest technology companies in cyber security and e-commerce. Consulting and selling AI solutions since 2022, he founded NxtLayr AI to help businesses capitalise on the AI boom - by building and deploying AI systems for Australian mid-market businesses across manufacturing, industrial distribution, professional services, and financial services.
Common questions.
No. The Diagnostic is a standalone engagement. The roadmap is yours. Most clients do choose to implement it with us, but you are not required to. If you want to continue with NxtLayr AI, we can scope that separately.
We'll likely need read-only access to 1 to 2 of your core systems to accurately map your workflows - typically your CRM, ERP, or main operations platform. We operate under a mutual NDA, signed before any access is granted. We never request write access or modify anything in your systems.
We confirm fit on the scoping call, then payment can be made via invoice or payment link (Stripe) once the engagement is locked in.
We run a maximum of 4 Diagnostics per month to maintain quality. If the upcoming month is full, we'll let you know on the call and offer the next available window.
By the end of week 2 you’ll have:
- 3 prioritised AI opportunities scored on impact and effort
- A 90-day implementation roadmap with one quick win locked in
- An executive presentation deck ready to share with your board
20-minute call. No credit card. No pitch. Just a conversation.